How to Spa
Everything you need to know to prepare for a seamless, relaxing spa experience.
What to Expect During Your Visit
Spa Etiquette
To maintain a calm, restorative environment for everyone, we kindly ask all guests to keep noise to a minimum throughout the spa. Please silence mobile phones and electronic devices while in treatment rooms, relaxation areas, and common spaces.
Our spa is designed as a place to disconnect, unwind, and focus on self-care. Quiet voices and mindful behavior help ensure a peaceful experience for all guests.
We also encourage arriving a few minutes early whenever possible. This allows time to check in, relax, and transition into your service without feeling rushed.
Arrival & Appointment Flow
Upon arrival, you’ll be warmly welcomed by our front desk team and guided through any necessary intake or preparation before your service begins. If this is your first visit, a brief consultation or skin assessment may be completed to ensure your treatment is personalized to your needs and goals.
Your provider will review any relevant information with you, answer questions, and make recommendations when appropriate. For the best possible experience, we ask that guests arrive on time so services can be enjoyed fully without interruption.
If you arrive late, your appointment time may be shortened or rescheduled to respect the schedules of other guests and providers.
Payment & Gratuity
We accept all major credit cards for services and retail purchases. Prices listed do not include applicable sales tax.
Gratuity is always appreciated but never required. If you choose to tip, a customary range is 15–20% for estheticians and massage therapists. Tips may be provided at checkout for your convenience.
Gift Certificates
Gift certificates are available for purchase and may be used toward spa services or retail products. They make a thoughtful gift for birthdays, holidays, celebrations, or simply encouraging someone to prioritize self-care.
Gift certificates can be redeemed during a scheduled visit. For full gift card terms, expiration details, and usage guidelines, please refer to our Policies page.
Cancellations & Scheduling Notes
We understand that schedules can change and life happens. If you need to modify or cancel an appointment, we kindly ask that you do so as far in advance as possible so we can accommodate other guests.
Certain services may require reservation fees or deposits due to preparation time or product customization. For full details regarding cancellation timing, no-show policies, reservation fees, and deposits, please review our Policies page.
A Thoughtful Reminder
This space is designed for relaxation, confidence, and care — both for you and for every guest who walks through our doors. Thank you for helping us create a welcoming, respectful, and serene environment where everyone can enjoy their experience to the fullest.
We look forward to taking care of you.
